Verizon Fios Not Working
Verizon Fios, commonly known as Fios by Verizon, is a pack of internet access service providers in the United States. This optic fiber communication network is used by more than five million customers. It provides the pack of the internet for television, internet, and telephone. It has sophisticated customer care which is committed to delivering satisfactory customer helpline services for all its products and services. To solve the problems raised by its globally-spread users for any of its products and services, the management has recruited a team of customer helpline staff. They help the professionals with a wide range of issues, including Verizon Fios not working.
How to fix the internet router or Wi-Fi issues in Verizon Fios?
To fix the internet router or Wi-Fi in Verizon Fios use a Verizon troubleshooter and find your home network again try to connect, or follow the following procedure to connect Wi-Fi to other devices.
- Check your internet router cable on the backside
- Make sure your cable is connected to the WAN Port or Ethernet
- If you are using a TV check your coax in inside
- Check your router WAN’s light is on
- Check your Wi-Fi health
- Check Wi-Fi connection id password
If you are unable to resolve your issue by applying the given set of troubleshooting techniques, please contact the helpdesk engineers. These engineers are trained to assist the users for the performance related issues. They make use of advanced tools and techniques for bringing out the best quality services. In the next part of this write-up, we will discuss the method of contacting helpdesk professionals.
Know the reasons for the Verizon Fios issues:
If your Verizon Fios Wi-Fi not working that means multiple types of issues may be raised such as DVR recording problems, unresponsive setup box, missing media interactive guide. For resolving such type of problem you may need to reset your router or set-up box. Resetting your Router or set-up box will not remove your setting of favorite devices and any type of settings, so no need to worry about the reset. Always check to reset of your device as it may be reset all you need.
Possible reasons for the Verizon Fios issues
- Your router connection is not proper
- Is there any outage in your area?
- Do you have an account for issues that are interrupting your service?
- Is there any breakage in your line?
Ways to fix Verizon Fios issue:
- TV won’t play if its power button is not turned on. So, make sure that the TV’s power is on. Press the TV’s power button. Also, check your TVs connected to the outlet.
- Set the channel to 3 or 4 with the use of your TV remote.
- Make sure your set-top box is plugged in and turned on.
- Maybe there is a problem with your connection. Verify that other electrical equipment in your home is working.
Ways to connect with Verizon Helpline number if issue not resolved
The management associated with this telecom company has trained the engineers for years to resolve the core problems. These professionals are only dedicated to resolving the issue to the end of the problem raised by customers. There are also some engineers and technicians who are there to fix the Verizon FIOS internet not working problem have backed by many years of experience. Verizon Fios not only providing different types of products and services but also setup many helpline or customer supports for its customer to resolve the problem at every instance. Our engineers are always ready to help the customer with a variety of support options.
- Live online chat
- Social media chat
- Email support
- Phone support
- Offline help desk
Verizon Helpline is fast and accurate in delivering the services. It has attained words of appreciations from thousands of users. As we said earlier, it is backed by domain experts. These experts are deeply committed to delivering flawless services. Email support and social media chat are the written methods of asking for technical support against how to fix Verizon Fios issues. However, the phone support has emerged as the most popular method in this regard.