Learn How to Reset Microsoft Authenticator
If you are facing an issue like losing your phone with the authenticator or you are deleting an app from the phone. No need to be a worry at all. In that case, you need to reset it again. Here in this write-up will explain to you the steps to reset the app. You must know the fact that every backup storage location needs one personal Microsoft account and also you will have different accounts stored in a single location. Yes, my dear friend, Microsoft authenticator is a really very important tool as it will back up your account credential and app-related setting as well. It’s also beneficial to recover your information on a new device. So, go through the below write-up cautiously which gives you full information about how to reset Microsoft Authenticator. Read the below steps:
Steps to Reset Microsoft Authenticator
- First of all, you need to complete the multi-factor authentication also acknowledged as a two-step verification on your device.
- For iPhone or iPad, open the authenticator app on your phone.
- Now, go to the three-dot which are located at top of the right-hand corner of the device.
- After that, go to the Settings option, followed by Backup, and then turn on iCloud backup.
- Now, your account credentials are backed up to your iCloud account.
- After that, download the Authenticator app to the new phone and then log in to the app by using your existing account credentials.
- Here on the App and click on the option ‘Begin Recovery’ and wait for the end of the process and don’t go back. The recovery option will take little time to recover the whole data.
- Similarly for Android devices open setting> go to back up and then turn on Cloud back up and again install the same on the new Android device and log in. After that, recover your data from the App.
Reset Microsoft Authenticator Through a Web Browser:
- Open your preferred web browser and hit the option https://aka.ms/mysecurityinfo and write details of your KI email address and click on “Next”.
- After that, you can go Use your Temporary Access Pass instead.
- If you did not find the temporary Access option then you can use another browser.
- Now, write your 8-character time-limited Temporary Access Pass which you received from your local IDAC administrator, and then choose the option “Sign in”.
- Now you can log in to the info page which is for security and Office 365, which will manage your two-factor authentication methods.
- Select “Add method” and set up a new method. Please ensure to delete any method which is not used.
Recover Deleted Microsoft Authenticator App Through Phone:
- First of all, you need to download the Microsoft Authenticator app on your device from the Google play store.
- For having SMS or phone call options selected users can visit https://aka.ms/MFASetup and use two options for verifying and signing in.
- If your Authenticator app is selected as a default mode then click “I can’t use my Microsoft Authenticator app right now”.
- After that, choose the other option to message or call.
- Now, click on “Add Method” and click “Authenticator App”.
- Now you can follow the instruction for a set.
Additionally, if any users didn’t select the SMS or call option, they can contact the Help Desk number to remove the existing MFA configuration. After the help desk assistant removes the configuration, you can set up your needed MFA option from https://aka.ms/MFASetup. Hopefully, all the above information can help you reset Microsoft Authenticator